不少上班一族習慣在電郵或開會時用英文縮寫，貪佢簡單易記，又表達到意思。
打工仔出黎搵食，淨係知道 OMG (Oh My God) 同 LOL (Laugh Out Loud) 邊夠㗎！個客問：「What’s your ETA?」唔明白兼口啞啞就弊啦！以下10個常見英文縮寫 (abbreviation) ，一定要識！

1. ASAP = As soon as possible 盡快
例句：I need the sales report ASAP.

2. COD = Cash On Delivery 貨到付款
例句：COD is acceptable. We can pay for the books when they arrive.

3. ETA = Estimated Time of Arrival 預計到達時間
例句：What’s your ETA?

4. FYI = For Your Information 供你參考
例句：FYI, here are the updates on the project.

5. KPI = Key Performance Indicator 關鍵績效指標
例句：What are the KPIs for the next quarter?

6. MOQ = Minimum Order Quantity 最小起訂量
例句：What is the MOQ of the phone case?

7. B2B = Business-to-business 企業與企業間的
例句：This is a B2B company.

8. CSR = Corporate Social Responsibility 企業社會責任
例句：As the Head of CSR, she always try to make sure the company engages in activities that have a positive influence on the society.

9. CRM = Customer Relationship Management 客戶關係管理
例句：Our company pays a lot of attention to CRM to optimize its customer relations.

10. OTC = Over-the-counter （股票）不透過交易所買賣
例句：The price in an OTC trade may not be published for the public.