係辦公室要面對嘅情景可以話係「日日新」,點樣應對得體真係一門學問!
睇睇以下3種辦公室情景:
1. 打招呼篇
應該叫外國同事個姓氏定叫個名?
返工見到美國同事同見到英國同事原來正式叫法係唔一樣㗎!
美國同事可以叫佢個First name(名),例如係Peter 就得!
英國同事就最好叫佢Last name(姓氏),例如係Mr Smith!
P.S. 加拿大,澳州都係叫First name(名);而香港同南韓就係叫Last name(姓氏)。
2. 同事相處篇
真❤說話未曾講~點追同事交貨好呢?!
係職場上無論係咩角色,都總會遇上要追人交貨,而對方又遲遲唔交貨嘅時候…
係呢個moment,我要爆喇!真係好想衝口而出講:
I need this now!
我現在需要這個!
但為咗保持個人形象,可以咁講:
e.g. Would it be possible to have this as soon as possible?
有沒有可能可以盡快有這個嗎?
e.g. I was wondering if you could send me the document today please?
我在想,你今天可以把文檔發送給我嗎?
3. 聽電話篇
返工總會遇到英文電話,唔洗驚! 學識以下依三步曲,見招拆招,話咁易!
找出來電原因:
Hello, This is ________. How may I help you?
你好, 我是__________. 我有甚麼可以幫到你?
認清尋找同事:
May I know who you are looking for?
請問你找那一位?
回應,尋找的同事不在:
Sorry, I am afraid he/she is not here at the moment. Can I take a message?
不好意思,他現在不在呢。我可以幫你留個口訊嘛?
轉線給同事:
Please hold and I will put you through.
麻煩等等,我幫你接線給他。
溫馨提示:
只要慢慢講,有唔明/聽唔清楚講句:
Sorry, Can you say that again please?
不好意思,可以再講多次嘛?
就冇問題喇!